Set up your AI receptionist
Give the AI accurate business information and clear boundaries before enabling customer conversations.
Review the service catalog
Check service descriptions, prices, hours and coverage areas.
Set handover rules
Decide which questions and exceptions should go to a human.
Review draft and approval settings
Make sure financial documents and exceptional commitments receive the required human review.
Test in both languages
Try common Arabic and English enquiries, including an out-of-scope request.