Some Sahor One features run through specialist providers. This page lists each provider, why we use it, the data it processes and when it is used. Most are used only when your business turns on the related feature.
Provider list
| Provider | Purpose | Data | When used |
|---|---|---|---|
| StripePayments and payoutsPrivacy policy | Processes card and online payments, payouts and disputes, and verifies connected payment accounts. | Business and owner details, bank account details, transaction amounts, payer contact and payment method data. | When payments are enabled |
| Shufti ProIdentity and business verificationPrivacy policy | Know-your-customer and know-your-business checks, facial biometric verification with liveness, and anti-money-laundering, sanctions and politically exposed person screening. | Identity document images and data, live facial image or video, business registration documents, screening results. | During business and user verification |
| Meta Platforms (WhatsApp Business Platform)MessagingPrivacy policy | Sends and receives WhatsApp messages, templates and delivery status for your business number. | Phone numbers, WhatsApp profile names, message content, media and message metadata. | When WhatsApp is connected |
| Google (Google Maps Platform)Maps and locationPrivacy policy | Address search, geocoding, maps and routing for customer locations and jobs. | Addresses, coordinates and map queries. | When map and address features are used |
| OpenAIAI modelsPrivacy policy | Generates responses and structured output for AI features, including the AI Receptionist, drafting, classification and voice-note processing. | Content submitted to AI features, such as customer messages, voice notes, service details and configured policies. | When AI features are enabled |
| AnthropicAI modelsPrivacy policy | Generates responses and structured output for AI features, including the AI Receptionist, drafting, classification and voice-note processing. | Content submitted to AI features, such as customer messages, voice notes, service details and configured policies. | When AI features are enabled |
| Accredited Service Provider (UAE e-invoicing)E-invoice exchange and tax reporting | Validates, exchanges and reports structured invoices under the UAE Electronic Invoicing System. Named in your account documentation and available on request. | Structured invoice data, seller and buyer names, tax registration numbers and invoice line items. | When e-invoicing is enabled |
| Google (Google Analytics)Website analyticsPrivacy policy | Measures use of sahorone.com. Runs only after a visitor accepts analytics cookies. Not used inside the Sahor One platform. | Pseudonymous identifiers, pages viewed, device and approximate location. | Public website only, with consent |
How we select and oversee them
We use each provider for a defined purpose and share only the data that purpose needs. Subprocessors handle data under agreements that include confidentiality, security and data-protection obligations. Stripe and Meta also operate under their own direct terms with you when you connect your account.
Processing details in your Data Processing Agreement take priority over this page. Data Processing Agreement
Changes and notices
We update this page when we add or replace a provider. Customers with a signed Data Processing Agreement receive notice as set out in that agreement. To request the name of the accredited e-invoicing provider or any further detail, email legal@sahorone.com.