Plumbing
Capture the problem clearly before the plumber arrives.
“Water everywhere” could be a dripping tap or a burst pipe. The difference decides who goes, what they carry and how fast.
Sahor collects the urgency, photos and location before dispatch, and the materials and payment after.
Growth adds the AI Receptionist, field app and client portal for up to 10 users.
Water under the kitchen sink. I turned the valve off.
What Sahor captures
First slot tomorrow offered
What a vague plumbing request costs
The wrong parts
A second trip to the supplier, and a customer waiting with the water off.
The wrong priority
A burst pipe waits while a dripping tap gets the morning slot.
The unpaid call-out
“We will pay next week” after an emergency visit at night.
From the first message to a paid job
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Urgency
Is water still running? Is the main valve off? Asked up front.
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Photo and problem details
A photo on WhatsApp tells the plumber what to bring.
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Location
Pinned address and building access, checked against your areas.
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Dispatch
The nearest available plumber, visible on the schedule.
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Materials
Parts used recorded on site and added to the invoice.
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Payment
A pay link or cash recorded before the plumber leaves.
Night-time emergencies, handled by your rules.
The AI Receptionist asks the urgency questions at any hour and follows your after-hours policy: emergency visit, first slot tomorrow or a call-back from the on-duty plumber.
AI ReceptionistQuestions from plumbing businesses
Can customers send photos before we visit?
Yes. Photos sent on WhatsApp or through the booking form attach to the request and the job, so the plumber sees them before leaving.
How do we handle emergency call-outs?
Mark the job urgent so it stands out on the schedule, assign the nearest available plumber and send the customer the arrival window on WhatsApp.
Can we charge a call-out fee?
Yes. Add it to your services and price list, and the AI Receptionist can mention it when your settings allow.
Can plumbers take payment on site?
Yes. Send a card payment link from the job, or record cash. The office sees it immediately.
Send the right plumber with the right parts.
Connect WhatsApp and let tonight’s leak arrive with photos and an address.