Field Mobile App
Everything the technician needs at the door.
The job, the customer, the address, what was agreed and what to do. Then a record the office can bill from, before the technician reaches the next job.
Today · 10:30On site
AC service · 2 units
- Customer
- Villa 14 owner
- Location
- Arabian Ranches · gate code in notes
- Instructions
- Service both units, check the drain line in the master bedroom
One job, from assigned to completed.
- 1
Assigned
The job appears on the technician’s day with the address and what was agreed.
- 2
En route
One tap opens directions. The office sees the technician is on the way.
- 3
On site
Checking in marks the arrival time on the job.
- 4
Checklist
The steps for this kind of job, the same way every time.
- 5
Proof
Photos and materials used are attached to the job, not a personal gallery.
- 6
Signature
The customer signs on the phone to confirm the work.
- 7
Completed
The office has a record it can invoice from the same day.
AC service · 2 units
- Assigned
- En route
- On site
- Checklist
- Proof
- Signature
- Completed
No signal in the basement? The job carries on.
Assigned jobs, checklists and photos work offline. Changes are kept on the phone and sync when the connection returns.
- 1OfflineThe technician keeps working.
- 2Saved on the phoneChecklist ticks and photos are kept.
- 3Waiting to syncThe app shows what has not been sent yet.
- 4SyncedThe office sees everything once the signal returns.
Proof the office can stand behind.
Every job leaves the same record, so a question from the customer a week later takes a minute, not an afternoon.
- Checklist
- All checklist steps complete
- Photos
- Before and after attached to the job
- Materials
- Parts used recorded for the invoice
- Sign-off
- Customer signed on the phone
Does it work without internet?
Yes. Assigned jobs, checklists and photo capture work offline. Changes are stored on the phone and sync automatically when the connection returns, and the app shows what is still waiting to sync.
Which phones does it run on?
iPhone and Android.
What languages does the app support?
Arabic and English, with full right-to-left support. Each technician chooses their language, and office notes appear as written.
Can technicians see prices?
Only if their role allows it. Most businesses keep prices and balances with the office.
Can technicians take payment?
They can send the invoice pay link before leaving, or record cash against the invoice.
Can each type of job have its own checklist?
Yes. Set up checklists for the kinds of work you do, so every technician follows the same steps for the same job.
What if a job changes while the technician is out?
The app updates when the office moves or reassigns the job. If the phone is offline, it updates when the connection returns.
Which plan includes the field app?
Growth and Scale.
Give your technicians the job, not a phone call.
The field app is included in Growth and Scale, on iPhone and Android.