Connect WhatsApp Business

WhatsApp connectivity depends on your business account, number eligibility and the provider onboarding flow.

  1. Prepare the right access

    Make sure an authorized administrator can access the WhatsApp Business account and the phone number.

  2. Start the connection from your workspace

    Open the messaging integration and follow the provider’s authorization steps.

  3. Review number and business requirements

    Complete verification or migration steps shown by the provider. Existing app use and number coexistence depend on eligibility.

  4. Test an authorized conversation

    Use a test contact with consent and confirm incoming messages and replies before assigning customer traffic.

Cookie preferences

Necessary

Remember language, the dismissed announcement and your choices here, and protect forms. Always on.

Always on

Show us which pages and buttons are used. We never record form contents or messages.