Set business hours and service areas

Accurate operating rules help your team and AI qualify requests consistently.

  1. Confirm your actual coverage

    List the locations and hours your operation can serve. Separate normal operating hours from any special after-hours service policy.

  2. Update the supported business settings

    Enter the hours and service-area rules available in your workspace. Review related AI instructions so the customer receives a consistent answer.

  3. Test a boundary case

    Try an out-of-area enquiry and a request outside normal hours. Confirm that the result asks for review or explains the limitation rather than promising unavailable service.

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