Prepare website booking requests

A useful booking form captures enough context for your team to accept the work without promising unconfirmed capacity.

  1. Review services and timing rules

    Confirm the services shown, service areas and available scheduling rules. Decide whether a request is automatically confirmed or needs staff review under your enabled setup.

  2. Check required customer fields

    Collect the contact details, location and service description needed for the next step. Use optional notes or photos where they improve qualification, and avoid requesting unnecessary sensitive information.

  3. Test the full request journey

    Submit a sample request and verify the business, inbox entry and customer-facing confirmation. Check the Arabic layout separately from English before sharing the booking link.

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