WhatsApp Business
Your WhatsApp number, shared by the whole team.
Customers keep messaging the number they know. Behind it, your team works from one inbox instead of one phone.
Included in every plan. WhatsApp messaging charges may apply.
Hi, can you service two AC units this week?
Of course. Which area are you in?Sahor · 21:04
Mirdif, villa 22.
- SAssigned to Sara
- AC serviceMirdif
Who does what
Sahor One
- Shared inbox with owners and statuses
- AI Receptionist replies from your rules
- Links chats to customers, quotes and jobs
- Sends approved templates for reminders
The WhatsApp Business Platform
- Delivers messages to and from customers
- Approves message templates
- Sets messaging rules and limits
- Charges for some business conversations
Setting it up
Check the number
We confirm how your number is used today, so no chats are lost.
Connect from settings
Verify the business and link the number in a few steps.
Add templates
Confirmations and reminders submitted for approval.
Start replying
Assign conversations, and switch on the AI Receptionist when ready.
Good to know
- Messages outside the reply window need an approved template
- Customers must have opted in to receive business messages
- Messaging charges come from WhatsApp and depend on usage
- Your number can move from the WhatsApp Business app or work alongside it, depending on setup
WhatsApp questions
Can we keep our existing number?
In most cases, yes. We check how the number is used today before connecting, so you know what happens to existing chats.
Can several people reply from the same number?
Yes. That is the point of the shared inbox. Each person uses their own Sahor login.
What does WhatsApp messaging cost?
WhatsApp charges for some business-initiated conversations and templates; many customer-initiated replies are free within the service window. Charges are shown in your account.
Connect your number today.
Pilot customers get the connection set up with our team.