An e-invoice was rejected

Use the returned validation information to correct the underlying data rather than repeatedly submitting the same record.

  1. Open the provider response

    Read the validation reason and affected invoice fields shown in the workspace.

  2. Check the source details

    Review business identifiers, customer details, tax fields and line calculations with finance.

  3. Use the supported correction flow

    Follow the allowed process for the invoice’s current state.

  4. Check the new status

    After resubmission, confirm the provider’s result and retain the record.

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